What if my item arrives damaged?

Contact Client Services as soon as possible at care@seenstudios.com and include:

  • Your order number
  • Clear photographs of the affected piece
  • Clear photographs of the packaging
  • A short description of the issue

We will review the information and arrange a replacement, repair or refund where appropriate. The available remedy depends on the circumstances and the review. Nothing in this process limits any legal guarantee or remedy for faulty, damaged or incorrect goods.