Why was my order cancelled?

An order may be declined or cancelled for reasons including product unavailability, payment failure, suspected fraud, pricing or description errors, shipping restrictions, or legal and regulatory requirements.

We will use the contact details supplied with the order to notify you. If an order is cancelled after payment has been received, the affected amount will be refunded to the original payment method. Your payment provider may need additional time to post the funds.

The reason for a specific cancellation must be checked against the order. Contact care@seenstudios.com with your order number if you need help.